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Copyright 2007 PX Courier
webmaster@pxcourier.com
- What are your business hours?
- Where are you located?
- Can I get a copy of the signature and/or time?
- Do you offer a "paperless" system?
- Can I order Online?
- Can you do C.O.D collections?
- What are your weight charges?
- What are your length charges?
- How are bulky shipments rated?
- Do you offer After Hours service?
- What if my shipment is late?
- What if my shipment is not ready until a certain time?
- Can you do Bids and Tenders?
- Can you carry Dangerous Goods?
- Can you pickup/delivery outside of the Lower Mainland?
- What is your hourly vehicle rate?
- Will your driver's go to the courthouse and file a document?
- Does PX Courier insure packages?
- What other fee's do you have?
- Do you deliver Flowers?
- Do I need an Account to use your services?
- What is your GST/HST Reference Number?
What are your business
hours?
PX Courier's Business Hours is Monday - Friday, 8:00am - 5:00pm.
Where are you located?
Our offices are located in the Port Kells area of Langley. For a mailing
address, please call
604-825-2119.
Can I get a copy of the
signature and/or time?
Yes you can, at no additional charge. When you call an order, inform dispatch
that you wish to be faxed a copy of the waybill with signature and time.
When the order is completed, our office will fax you a copy of the waybill.
You can also obtain a signature through our online order system.
Please note, orders over 3 months old may be subject to an admin charge
of $65/hr, with a minimum of $65 charge. Orders over 6 months can only
be obtained through our online order system.
Do you offer a "paperless"
system?
In reality, every courier company uses paper. However, instead of you
keeping track of copies of waybills, you may request a "Delivery
Book."
Can I order Online?
Yes, every customer can order online.
Can you do C.O.D collections?
Yes. C.O.D. collections will be returned on a Next Day service, unless
otherwise instructed.
What are your weight
charges?
$0.03 per lb over 25lbs, per delivery. (Example: 1 box = 20lbs + 1 box
= 20lbs. Total weight = 40lbs)
What are your length
charges?
Shipments over 6 feet in length, add $1.00 per foot. (Example: 10 feet,
add $4.00)
How are bulky shipments
rated?
Rated at 15lbs per cubic foot. (Example: 4X4X4=64cu/ft X 15lbs = $96.00)
Do you offer After Hours
service?
Yes. 24hrs a day, 7 days a week except major holidays. After Hours service
is at Direct Rate only plus $250.00.
What if my shipment
is late?
If PX Courier fails to meet the time specifications requested, the charge
will be reduced accordingly subject to our Terms & Conditions.
What if my shipment
is not ready until a certain time?
Inform Dispatch at the time of ordering of the time your shipment is ready.
Dispatch will send a driver to pick up the shipment when it is ready.
Can you do Bids and
Tenders?
Bids and Tenders are carried AT THE CUSTOMER'S RISK, and on a Direct service
only.
Can you carry Dangerous
Goods?
Dangerous goods are carried at a rate of 1.5 times the service requested.
Can you pickup/delivery
outside of the Lower Mainland?
Yes. However a hourly vehicle rate will apply. Certain
areas of the Lower Mainland do have a rural rate. Please ask dispatch
for details.
What is your hourly
vehicle rate?
$35.00/hour.
Will your driver's go
to the courthouse and file a document?
Yes. However a waiting time fee may apply if a driver is required to wait
for over 10 minutes.
Does PX Courier insure
packages?
Please see our terms and conditions.
What other fees do you
have?
Please see our fee section.
Do you deliver Flowers?
Yes, we deliver flowers. Cut flowers must go on a SAME DAY service or
faster to ensure the flowers are of the best quality when arriving to
it's destination. Potted plants can be sent via NEXT DAY service. Please
refer to our Terms and Conditions.
Do I need an Account
to use your services?
No. Please have exact change, or a check ready when the driver arrives
at your location. Our drivers carry no cash.
What is your GST/HST
Reference Number?
Please contact us for this number.