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Additional Fees

• Fragile shipments must be indicated on the package and on the waybill and will be transported at 1.5 times of the requested service rate. No liability shall be recognized by the company due to improper labelling of fragile shipments.
• A service charge no less than $5.00, or 1/2 of the delivery service required, whichever equals greater, will be levied for any pick-up attempt where no shipment is obtained or a delivery is attempted with an incorrect address, and/or no signature can be obtained.
• A Wrong Address charge of no less than $5.00, or 1/2 of the delivery service required, whichever equals greater, will be levied for any wrong flor or extra floor, and/or wrong unit/suite numbers indicated on the waybill by The Customer.
• If signature can not be obtained, the shipment will be returned to The Customer on a Next Day service unless otherwise indicated with The Company. If attempt to delivery the shipment is authorized by The Customer, it will be redirected on and charged a Next Day service unless otherwise indicated with The Company and each attempt thereafter. All redirects must be authorized with The Company.
• A Late Cancelation charge of $5.00, or 1/2 of the delivery service required, whichever equals greater, will be levied if The Company's driver is enroute.
• Waiting Time is charged after the first 10 minutes at a rate of $3.00 per five (5) minute increment.
• Cubing may be charged for bulky shipments at 15 pounds per cubic foot.
• Collect shipments must be decarled to The Company at the time the order is placed. If Consignee refused the charges, the shipment will be automatically charged to The Customer. If Collect shipments are not declared upon the time the order is placed, the shipment will be automatically charged to The Customer. If the Consignee does not have an established account with The Company, and cash or company cheque is not available to the driver upon delivery, the shipment will be automatically charged to The Customer including any additional charges such as, but not limited to Waiting Time if applicable.
• A Rural area surcharge of $5.00 may apply to the following areas: Belcarra, Chilliwack Lake, Cultus Lake, Cypress Mtn., Deep Cove, Hatzic Lake, Hope, Horseshoe Bay, IOCO, East Maple Ridge, Roberts Bank, Rosedale, Seymour Mtn., SFU, UBC and Yarrow. To confirm a rural area, or to confirm an area is in PX Courier's service area, please call 604-825-2119.