Copyright 2007 PX Courier
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Online Ordering Help

To place an order in the Online Order System:

• Go to 'New Pick Up' or 'New Delivery' (see icons) and complete the information
• Go to 'Print' to output your three-part waybill
• Go to 'Order History' to track your orders.

That's all there is to it. For more help, please see below. If you still need help, please call us & we will be happy to help you!

• The three-parts to the waybill are as follows: One part for you, One Part to place securely on the package, & One Part for the driver. If you have multiple pieces to your shipment, feel free to print more copies of the waybill to place on your package. The driver must have a copy. Copies must be cut & placed prior to driver arriving.
• Check to see if the order information is correct before pressing SUBMIT. You can not change the order details after you press submit. To change order details, you must call us.
• Be sure to confirm the service type is correct! For example, if you place a Next Day AM order after the cut-off time of 3:00pm, dispatch will change it automatically to a 4hr Reg, to be sure your shipment will be delivered by Noon, Next Business Day. No calls will be placed. If you only place Next Day orders, and you place your order after 4:00pm, it will not be delivered Next Business Day, but rather the day after. Please click here for cut-off times, or call us if you have any questions. We will be happy to help you out.
• No confirmation call will be placed to confirm your online order. Don't worry, we did recieve it. Click "Order History" tab to track your order. It will show if it has been recieved, dispatched, or delivered. DO NOT call in the order you placed online. It can cause a duplicate order, and a duplicate charge on your invoice.
• Place any special instructions, such as buzzer codes, leave delivery at door, leave envelope behind flower pot on back deck, etc on the special instructions box. This information will appear in dispatch, & on your waybill and will avoid a telephone call to you, asking for a buzzer code, etc.
• There is no address book in the system. Once you enter the order details, the system will remember it for for next time.
• Please call us to set up cost centers on your account. This is perfect if you want to sort & seperate reference numbers, jobs etc.. If you enter a reference number, in the reference section, your invoice will not be sorted! You have to choose a cost center, in the cost center section of the screen.
• To save time, download the Quick Entry Software. It will always be availabe at your fingertips on your desktop. Instructions are available, once you log in to the Online Order System.
• The Online Order System may go offline, most likely between 6pm - 6am, & on the weekends & holidays. No fear, we just turned the computer off, and it will become available again once we turn it on again. Everything is saved & backed up prior to shut down, so all of your orders & order history will not disappear.